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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return it within 30 days. Items must be in original packaging with all accessories included.
1
Request RMA
Log into your account or contact support to request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the item back in its original manufacturer box with all manuals, cables, and remote controls.
3
Label and Ship
Affix the provided return shipping label and drop the package off at any authorized carrier location.
4
Inspection & Refund
Once our technicians verify the unit's condition, your refund will be processed back to your original payment method.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing